Royalty Free Music

1. What is Royalty-Free Music?
2. How do I pay for the music?
3. Why are your prices in US Dollars?
4. What format will the Music be in?
5. Am I allowed to edit the piece I have purchased from White Beetle Ltd?
6. Does the voice saying "This is Royalty Free Music from Whitebeetle.com" appear in the purchased music?
7. Can Royalty Free Music CDs be downloaded?
8. What happens if my download fails?
9. If I buy a Royalty Free Music CD, how long will it take to arrive?
10. I have received a faulty CD, can it be replaced?
11. What can I use the music I have bought for?
12. What is a Cue Sheet?
13. Can I use Royalty Free Music for On Hold Music?
14. Who Writes the Royalty Free Music?
15. How long can I use the music I purchase from White Beetle Ltd?
16. Can I use a piece of Royalty Free Music for more than one multi media project?
17. What if I aim to distribute a cd or dvd that uses your music?
18. I want to use my Royalty Free Music as background music in my shop, is this ok?
19. Do you have another question about Royalty Free Music?

On Hold Music

1. Is On Hold Music the same as Royalty Free Music?
2. What is the Location?
3. Can the Location be two or three On Hold voice messaging machines or On Hold phone systems located in one office block or company building?
4. I want to use a White Beetle Ltd On Hold Music CD for several Locations, is this OK?
5. Can I listen to the entire On Hold Music CD before making a purchase?
6. Does the voice saying "This is On Hold Music from Whitebeetle.com" appear in the purchased music?
7. Can On Hold Music CDs be downloaded?
8. What happens if my download fails?
9. If I buy an On Hold Music CD, how long will it take to arrive?
10. I have received a faulty CD, can it be replaced?
11. Do you have another question about On Hold Music?

Commissioned Music

1. Why Commission a piece a music?
2. What is your "Proof of Concept"?
3. How long does a proof of concept take?
4. How much does it cost to commission a piece of music?
5. Should You provide rough edits?
6. Do you pay royalties on commissioned pieces?
7. Do you have another question about Commissioned Music?

Royalty Free Music FAQ

1. What is Royalty Free Music?

Purchase a piece of Royalty Free Music or a Royalty Free Music CD from White Beetle Ltd and you are licensed to use that music as much as you like in one or more multi-media production. All users can view our Royalty Free Music License online, Cue Sheets can be instantly downloaded here.

2. How do I pay for the music?

Make puchases online using secure payment through PayPal.

3. Why are your prices in US Dollars?

You can choose between Euros, Pounds Sterling and US Dollars in the Currencies menu.

4. What format will the Music be in?

Purchased music can be downloaded in WAV (44.1k 16-bit) or high quality MP3 (320kbps) formats. Royalty Free Loops are currently only supplied as WAV downloads. Music purchased on CD is in standard Audio CD format (44.1k 16-bit). All files are in stereo.

5. Am I allowed to edit the piece I have purchased from White Beetle Ltd?

You can edit the piece as much as you like to fit your project but you cannot create another piece of music from it.

6. Does the voice saying "This is Royalty Free Music from Whitebeetle.com" appear in the purchased music?

The audio watermark is only on the preview MP3s as protection against theft. All purchased pieces of Royalty Free Music contain NO audio watermark.

7. Can Royalty Free Music CDs be downloaded?

Yes, our Royalty Free Music CDs can be purchased as digital download CDs, you can choose between WAV (44.1k 16-bit) or high quality MP3 (320kbps) formats.

8. What happens if my download fails?

If you choose to download your product you will be given three opportunities over the space of five days from purchase to download it. Downloads are activated from your Account page. If all three downloads fail you must contact White Beetle Ltd and an alternative Download method will be provided.

9. If I buy a Royalty Free Music CD, how long will it take to arrive?

We encourage our clients to buy digital download CDs as downloads commence immediately after purchase and this is much better for the environment. Royalty Free Music CDs sent by post are shipped from the United Kingdom, so overseas clients please allow at a week to ten days for delivery. Our maximum delivery time is 28 days. If you are have not received your purchased goods please do not hesitate to contact us.

10. I have received a faulty CD, can it be replaced?

Faulty CD's can only be replaced once they are returned to White Beetle Ltd. A WAV digital download of your purchase will be made available free of charge for the interim period as a courtesy.

11. What can I use the music I have bought for?

Our music can be used for TV, Film, advertising, radio stings, websites, video games, CD ROMs, corporate film, student films and background music. Mass produced products require a separate agreement: see below and our Royalty Free Music License. If the purchased piece is to be used in a Broadcasted emission you must fill in a Cue Sheet (download here) and submit it to the Broadcast company so that the composer will receive any royalties that are due to him/her. We supply all the relevant details with each purchase. Should you need any assistance or have any queries then please contact us

12. What is a Cue Sheet?

A Cue Sheet (download here) is a document that lists the music used in your production including the details of the Composer and length of the pieces used. You submit this to your Broadcaster who must submit it to their local Performing Rights Society.

13. Can I use Royalty Free Music for On Hold Music?

Under no circumstances may Royalty Free Music purchased from White Beetle Ltd be used as On Hold Music. On Hold music can be purchased from White Beetle Ltd and is subject to separate On Hold Music License.

14. Who Writes the Royalty Free Music?

The details of who composers the Royalty Free Music for White Beetle Ltd is clearly marked in the description for relevant piece on our website. Also all relevant composer details are encrypted in the purchased piece and can be easily seen in media players such as Windows Media Player and Apple iTunes. If you are uncertain who composed a piece of Royalty Free Music bought from White Beetle Ltd please contact us.

15. How long can I use the music I purchase from White Beetle Ltd?

You can use the music you have bought for Seventy Five Years. You cannot loan it to someone else for them to use. You must not sell the music and cannot use it on its own or re-sample it. Remember you do not own the music, it is licensed to you. For more information please contact us

16. Can I use a piece of Royalty Free Music for more than one multi media project?

Yes, a purchased piece of Royalty Free Music or a Royalty Free Music CD can be used in more than one projects but only by the person or company who actually bought the Royalty Free Music/CD.

17. What if I aim to distribute a CD or DVD that uses your music?

If 500 or more copies of your product are to be distributed then we reserve the right to charge you a higher price which is incremental per 500 copies, please contact us for more information.

18. I want to use my Royalty Free Music as background music in my shop, is this ok?

Only White Beetle Ltd Royalty Free Music products listed as **Cleared For Free Public Broadcast** can be used as background music in Shops, Showrooms, Restaurants, other Commercial and Public Places with complete exemption from Performing Rights collection agencies.

19. Do you have another question about Royalty Free Music?

Please contact us.

On Hold Music FAQ

1. Is On Hold Music the same as Royalty Free Music?

Under no circumstances can Royalty Free Music be used as On Hold Music. When you buy an On Hold Music CD you are bound by our On Hold Music License which can be viewed on the On Hold Music License page. Royalty Free Music purchased from White Beetle Ltd is subject to a separate Royalty Free Music License.

2. What is the Location?

The location is where the On Hold Music is actually played. This is usually a Business' office/office building, the Licencees' house or building. This is restricted to the use of the Licensee and cannot be used by third parties in the same office/office building or house or building.

3. Can the Location be two or three On Hold voice messaging machines or On Hold phone systems located in one office block or company building?

Yes.

4. I want to use a White Beetle Ltd On Hold Music CD for several Locations, is this OK?

To use the same On Hold Music CD in several different locations one extra license per each different location must be purchased from White Beetle Ltd i.e two company offices, one in New York and one in London would require TWO licenses.

5. Can I listen to the entire On Hold Music CD before making a purchase?

Yes. Each and every On Hold Music CD can be listened to in their entirety, directly from their own web page on our website.

6. Does the voice saying "This is On Hold Music from Whitebeetle.com" appear in the purchased music?

The audio watermark is only on the preview MP3s as protection against theft. All purchased CDs of On Hold Music contain NO audio watermark.

7. Can On Hold Music CDs be downloaded?

Yes, our On Hold Music CDs can be purchased as digital download CDs. You can choose between WAV (44.1k 16-bit) or high quality MP3 (320kbps) formats.

8. What happens if my download fails?

If you choose to download your product you will be given three opportunities over the space of five days from purchase to download it. Downloads are activated from your Account page. If all three downloads fail you must contact White Beetle Ltd and an alternative Download method will be provided.

9. If I buy an On Hold Music CD, how long will it take to arrive?

We encourage our clients to buy digital download On Hold Music CDs as downloads commence immediately after purchase and this is much better for the environment. On Hold Music CDs sent by post are posted from the United Kingdom, so overseas clients please allow at least a week to ten days for delivery. Our maximum delivery time is 28 days. If you are have not received your purchased goods please do not hesitate to contact us.

10. I have received a faulty CD, can it be replaced?

Faulty CD's can only be replaced once they are returned to White Beetle Ltd. A WAV download of your purchase will be made available free of charge for the interim period as a courtesy.

11. Do you have another question about On Hold Music?

Please contact us.

Comissioned Music FAQ

1. Why Commission a piece a music?

The disadvantage of using royalty free music is it tends to be licensed on a non exclusive basis so there is a small chance you will hear the music elsewhere. The best option if you want your production to stand out from the crowd is to commission a composer, this way you get an exclusively licensed piece of music tailored to your production.

2. What is your "Proof of Concept"?

We offer a proof of concept which means that we write you a 10-20 second example to the criteria you have given us. This is free of charge and you do not have to commit if you do not wish to. This way you get a clear idea of what we will write for you and, of course, it gives you the chance to help us develop the commissioned piece at an early stage by improving your criteria/concept.

3. How long does a proof of concept take?

Unless we are very busy it usually takes about one working week but we can rush it through if you need it very quickly.

4. How much does it cost to commission a piece of music?

It really depends on how long you want the piece to be and what kind of production is required (i.e. a piano and acoustic guitar will be much cheaper than a string quartet and a choir). We are always happy to work within your budget as long as your expectations are realistic. The quotes we provide are usually very accurate.

5. Should You provide rough edits?

Yes. It is obviously better to work to picture. However if we are provided with a good list of directions and the script we can begin work at an earlier stage of your production without images.

6. Do you pay royalties on commissioned pieces?

No you do not and you have the exclusive license to that piece of music so no one else can use it. However, the composer will still collect royalties when your production is aired: these will be paid by the Broadcaster.

7. Do you have another question about Commissioned Music?

Please contact us.